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Please follow the steps below to set up Sentinel as a user.

Log in to Sentinel

Accessing Sentinel for the first time

  • Click the link in the email invitation and follow the instructions to set up your password.
  • Bookmark the site

  • Log in to Sentinel with your email or username and password.
Edit your User Profile and Preferences

Permission Level:

  • All users have the ability to edit their Profiles.
  • Sentinel Admins can also edit Profiles for other users.
  • Sentinel Admins cannot edit Preferences for other users.


To edit your profile:

  • Navigate to Configuration, Preferences.
  • Update the details and click Save Changes.


To edit your preferences:

  • Navigate to Configuration, Preferences.
  • Select a UI Theme.
  • Select a Timezone. Selecting a different time zone will alter the time you receive your daily digest emails.
Configure Alert notifications
Permission level
- Users can set their own Alert notifications and Preferences.
- This configuration setting defines, by a user, the way that alerts are sent: no Alert, email or text.

To Update the Alert notification settings:

  • Navigate to Alert Management
    • Admin: Navigate to Configuration, Users Management, hover over the relevant user record and click
    • User: From the Sidebar, click Alert Management
  • Select a Workday Tag from the drop-down.
  • Select notification alert (SMS, Email, No Alert) for each event status severity type (Urgent, High, Medium, Low).
  • Click Submit to save.
Reset password

To reset your password

  • Visit https://app.dispatchsentinel.com/
  • Click Forgot your password?
  • Type your email and click Send reset email.
  • Check your email for the 'Reset your Dispatch Sentinel password' email. Follow the instructions to reset you password.
Change password

To change your password:

  • Navigate to the Profile icon in the bottom-left corner and click Change Password.
  • Enter the old password.
  • Enter the new password twice.
  • Click Change password.
Getting support

Contact Dispatch

  • Navigate to the Profile icon in the bottom-left corner and click the Help icon .

Getting started with Sentinel 

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