Sentinel for Users : Dispatch Integration Support

Sentinel for Users

Modified on Tue, 20 Dec 2022 at 11:08 PM

Please follow the steps below to set up Sentinel as a user.

Log in to Sentinel

Accessing Sentinel for the first time

Click the link in the email invitation and follow the instructions to set up your password.
Bookmark the site
Log in to Sentinel with your email or username and password.

Edit your User Profile and Preferences

Permission Level:

All users have the ability to edit their Profiles.
Sentinel Admins can also edit Profiles for other users.
Sentinel Admins cannot edit Preferences for other users.

Profile

To edit your profile:

Navigate to Configuration, Preferences.
Update the details and click Save Changes.

Preferences

To edit your preferences:

Navigate to Configuration, Preferences.
Select a UI Theme.
Select a Timezone. Selecting a different time zone will alter the time you receive your daily digest emails.

Configure Alert notifications

Permission level
- Users can set their own Alert notifications and Preferences.
- This configuration setting defines, by a user, the way that alerts are sent: no Alert, email or text.

To Update the Alert notification settings:

Navigate to Alert Management
- Admin: Navigate to Configuration, Users Management, hover over the relevant user record and click
- User: From the Sidebar, click Alert Management
Select a Workday Tag from the drop-down.
Select notification alert (SMS, Email, No Alert) for each event status severity type (Urgent, High, Medium, Low).
Click Submit to save.

Reset password

To reset your password

Visit https://app.dispatchsentinel.com/
Click Forgot your password?
Type your email and click Send reset email.
Check your email for the 'Reset your Dispatch Sentinel password' email. Follow the instructions to reset you password.

Change password

To change your password:

Navigate to the Profile icon in the bottom-left corner and click Change Password.
Enter the old password.
Enter the new password twice.
Click Change password.